No consultation fee. No catalog dump. Just ideas that fit the goal.How the Merch Match works

Case studies

The thinking behind
the merch.

Five real briefs, and the reasoning that got us there. The product is usually the least interesting part of the story — so each one starts with what the client was actually trying to accomplish. Open any story to read the whole case study.

A custom CRAB-branded leather-look check presenter created for CRAB Restaurant Group.
Restaurants

The last thirty seconds of dinner.

CRAB Restaurant Group

The goal
Make the end of the meal feel like the rest of it.
Our thinking
The best branded item in a restaurant is the one nobody has to point out.
The result
A quiet upgrade nobody has to point out. Now reordered as each new location opens.
Read the full story
A branded backpack and curated client welcome kit created for Lexington Financial.
Financial services

A hundred first impressions a year.

Lexington Financial

The goal
Give every new client the same first experience.
Our thinking
We did not recommend a product. We rebuilt a first impression so it could happen a hundred times.
The result
Onboarding that delivers the same first impression a hundred times a year, with far less work for advisors.
Read the full story
Interactive scratch-off tickets, shown front and back, created for Web Age Solutions.
Technology

A game, not a giveaway.

Web Age Solutions

The goal
Turn booth traffic into actual conversations.
Our thinking
Trade show merch does not need to be better. It needs to be an invitation.
The result
A booth people stopped at, and a follow-up list built from real conversations instead of grabbed swag.
Read the full story
A branded company store for Valley Health, showing featured products, department navigation, and a brand word cloud.
Healthcare

The problem was not the merch.

Valley Health

The goal
Get dozens of departments ordering from one place.
Our thinking
Sometimes the right recommendation is not a product at all.
The result
One place to order, every item on brand, and no one chasing approvals over email.
Read the full story
Three co-branded Hyatt Place and Hyatt House Allentown Lehigh Valley mugs with cork bases, stacked on a marble counter.
Hotels & hospitality

Creating Memorable Guest & Customer Connections

Hyatt Place / Hyatt House Allentown Lehigh Valley

The goal
Give the sales team a memorable way to connect with customers.
Our thinking
Merchandise earns its keep when it gives a salesperson a reason to reach out — and the recipient a reason to remember it.
The result
One of the team’s most successful programs, and a merchandise resource that can move when a deadline is tight.
Read the full story

Have a brief that sounds like one of these?