
Resources
Questions worth asking
before you order.
Everything clients ask us in the first conversation, answered honestly — plus short guides and the lessons that came out of real projects. If your question is not here, ask the Merch Matchmaker or send us a note.
Frequently asked
The honest answers.
Nothing extra. There is no consultation fee and no charge for the research, the recommendations, or the conversation about which one to pick. You pay for the merchandise you decide to order.
Your answers reach a real EYB consultant, who follows up to learn more about the goal before recommending anything. From there you receive a short, curated set of recommendations with the reasoning behind each one — then we talk it through and adjust.
“Help me decide” is a valid answer. Tell us the audience size and what the merchandise needs to accomplish, and we will show you what is realistic at a few different per-person numbers so you can choose with real options in front of you.
It depends on the item and the decoration — some things can move quickly, others cannot be rushed without compromising the result. Tell us the date you need merchandise in hand and we will only recommend what can realistically make it.
Yes. Artwork, proofs, samples, production, shipping, and delivery are ours to manage. You make the decisions that matter and we keep you informed at each step.
Yes. A company store gives departments one place to order, with approved artwork and set pricing so there is no off-brand option to choose. It is often the right answer when many teams are buying on their own deadlines.
We buy from more than 3,000 suppliers, including the retail brands your team would pick for themselves. When the label is one they already like, merchandise stops feeling like swag and starts feeling like a gift.
You can — the full catalog is open, and some projects really are a straightforward reorder. If the goal is less obvious than the product, a Merch Match will get you further faster.
Guides
Read up before you decide.
How we work
The four steps behind every project, from the first conversation to the delivery date.
Read itWhat a Merch Match includes
The six questions, what you get back, and what happens after you hit send.
Read itMerch by industry
What merchandise has to accomplish in hotels, restaurants, healthcare, finance, and events.
Read itCase studies
Real briefs and the reasoning that got us there — the product is the least interesting part.
Read itProduct search
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Browse the catalog
Lessons from real projects
Three ideas worth stealing.
- 01
The best branded item in a restaurant is the one nobody has to point out.
Custom embossed check presenters that upgrade the one branded thing every guest actually holds.
CRAB Restaurant Group - 02
We did not recommend a product. We rebuilt a first impression so it could happen a hundred times.
A curated welcome kit every advisor keeps on hand, so onboarding stopped being a hundred separate decisions.
Lexington Financial - 03
Trade show merch does not need to be better. It needs to be an invitation.
Scratch-off tickets where every ticket wins, so stopping at the booth had a reason built in.
Web Age Solutions
Still have a question?
The Merch Matchmaker sits in the corner of every page. Ask it anything about strategy, budgets, or timing — or start a Merch Match and talk to a person.